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This article helps to fix an issue in which Windows 10 doesn't install specific drivers for USB audio devices on the first connection.
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Original product version: Windows 10, version 1703
Original KB number: 4021854
Symptom
When you connect a USB audio device to a Windows 10 Version 1703-based computer the first time, the operating system detects the device but loads the standard USB audio 2.0 driver (usbaudio2.sys) instead of the specific device driver.
Cause
This issue occurs because the USB audio 2.0 driver (usbaudio2.sys) isn't classified as a generic driver in Windows 10 Version 1703. Therefore, the system assumes that a compatible, nongeneric driver is installed for the device even though the driver is generic.
This issue also causes Windows 10 Version 1703 to postpone the search for other compatible drivers through Windows Update that typically occurs immediately after you install a new device.
Resolution
To fix this issue, use one of the following methods.
Method 1
To resolve this issue, install update 4022716.
Method 2
If the device-specific driver is distributed through Windows Update, you can manually update the driver by using Device Manager. For more information about how to do this, see update drivers in Windows 10.
Method 3
If the device is not yet connected, first install the device-specific driver, such as by using the appropriate installer. After the device-specific driver is installed, Windows 10 will select that driver instead of the standard USB audio 2.0 driver when you first connect the device.
Note
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See the device manufacturer's user guide for specific instructions about how to install the driver.
Method 4
Gn Otometrics Usb Devices Driver Download Windows 10
If the driver isn't distributed through Windows Update, you can manually reinstall the driver. To do this, follow these steps:
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- Install the device-specific driver (see Method 2).
- Open Device Manager.
- Right-click (or tap and hold) the name of the device, and then select Uninstall.
- Restart the computer.
When it restarts, Windows will try to reinstall the device by using the device-specific driver.
Gn Otometrics Usb Devices Driver Downloads
Schaumburg, Ill., August 29, 2007 - GN Otometrics, the world leader in hearing and balance diagnostic systems, has launched a new generation of the HI-PRO programming interface. The new version, named HI-PRO USB, is both smaller and a more efficient device compared to its predecessor.
Measuring only 5.39' x 4.49' x 1.46' and with a built-in USB 2.0 connection, the HI-PRO USB is truly compact. The integrated USB means no Serial Converter and fewer cables since the HI-PRO is powered directly through the USB connection. Users will benefit from a slightly faster operation since they are no longer dependent on the speed of the Serial Port.
The development of HI-PRO USB is based on new legislative demands for lead-free production of electronic equipment (RoHS directive 2002/95/EC of the European Parliament), the serial RS232 interface being outdated and a software need to conform to the new Windows Vista™ operation system. In agreement with the leading hearing aid manufacturers, the HI-PRO USB is made to be compatible with these new industry standards.
The HI-PRO USB is fully backwards compatible with the old HI-PRO and can be used with already existing and installed fitting modules. A simple installation makes the HI-PRO USB available for your fitting software. HI-PRO USB is distributed through the existing sales channels.
Copenhagen-based GN Otometrics is the world's leading manufacturer of hearing and balance instruments and software. The company has solutions that range from infant-screening applications and audiologic diagnostics, to balance testing and hearing-aid fitting.
More information about GN Otometrics can be found at www.gnotometrics.com or the GN Otometrics Web Channel on Audiology Online at www.audiologyonline.com/channels/gn_otometrics.asp.